Terms and Conditions

Fast n' Easy Logistics operates under the Haitian Commercial Code, Haitian Civil Code, Haitian Customs Regulations, and applicable international transport conventions.

The Company acts:

• As Freight Forwarder (Agent) for international shipments;
• As Carrier for local trucking and domestic transportation within Haiti;
• As Logistics Coordinator for consolidation, warehousing, and cargo management services.

The Company reserves the unrestricted right to subcontract all or part of any service to third parties without prior notice to the Client.

Nothing in these Terms shall be interpreted as creating a partnership, joint venture, fiduciary relationship, or insurance obligation between the Company and the Client.

Use of the Company's services constitutes full acceptance of these Terms and Conditions. Acceptance occurs upon:

• Shipment registration;
• Use of warehouse addresses;
• Delivery of cargo to the Company;
• Acceptance of quotations or invoices;
• Payment for services;
• Electronic communications confirming shipment instructions;
• Use of online systems, tracking systems, or Company accounts.

The Client acknowledges having read, understood, and accepted all clauses herein.

For international transportation, the Company acts solely as an intermediary and freight forwarder arranging carriage with third-party carriers. The Company does not operate airlines, vessels, ports, or international customs authorities.

International shipments may be governed by: applicable maritime conventions, applicable air carriage conventions, carrier tariffs, port authority regulations, U.S. transportation laws where applicable, and transit-country regulations.

Liability for loss, theft, seizure, delay, or damage during international transportation rests solely with the performing carrier unless direct gross negligence by the Company is legally proven.

The Company shall not be liable for:

• Carrier operational delays; flight cancellations; vessel rerouting;
• Customs inspections; port congestion; security holds; government seizures;
• Carrier bankruptcy; cargo abandonment by carriers; demurrage imposed by ports;
• Delays caused by weather or force majeure.

Estimated transit times are informational only and are not guaranteed.

The Client is solely responsible for: accuracy of invoices, product descriptions, HS codes, import permits, customs declarations, regulatory approvals, taxes and duties, and compliance with Haitian laws.

The Company may assist with customs coordination strictly as intermediary. The Company shall not be liable for customs penalties, delays caused by customs, seizure of prohibited goods, incorrect declarations provided by the Client, government confiscation, or additional taxes or duties.

Any customs fines, inspections, penalties, storage fees, demurrage, or legal costs resulting from inaccurate declarations shall be fully borne by the Client.

The Client shall not ship prohibited, illegal, hazardous, or restricted items without prior written authorization. Prohibited items include but are not limited to:

• Illegal narcotics; weapons and ammunition; explosives; counterfeit goods;
• Human remains; hazardous chemicals; flammable materials;
• Pornographic or illegal content; currency shipments;
• Live animals without authorization; stolen goods;
• Restricted telecommunications equipment; items prohibited under Haitian or international law.

The Company reserves the right to refuse shipments, open packages for inspection where legally permitted, report suspicious shipments to authorities, dispose of dangerous goods, and suspend Client accounts. Any legal consequences remain solely the responsibility of the Client.

For local transportation services within Haiti, the Company acts as carrier under Haitian civil and commercial law. The Company may provide cargo transportation, container transport, residential moving, commercial relocation, warehouse transfers, equipment transport, and scheduled deliveries.

The Client acknowledges Haiti's elevated security and infrastructure risks. The Company shall not be liable for armed robbery, hijacking, civil unrest, political violence, road blockages, fuel shortages, delays caused by law enforcement or gangs, or vehicle immobilization outside Company control.

Liability for proven direct damage shall never exceed the declared value of goods or the amount paid for transportation services, whichever is lower. Indirect, consequential, commercial, reputational, or business interruption damages are strictly excluded.

Clients must declare fragile items, electronics, artwork, jewelry, high-value items, and sensitive documents.

Unless special packing services are purchased separately, all goods are transported at Client's risk regarding internal breakage. The Company is not liable for furniture scratches, minor cosmetic damages, internal mechanical failures, pre-existing conditions, or damage caused by insufficient packaging.

Unpacked or self-packed items are transported entirely at Client's risk.

Warehouse storage is temporary unless otherwise agreed in writing. The Company may consolidate shipments, repackage cargo, separate shipments, refuse damaged goods, and relabel packages.

Storage fees may apply after the free storage period established by the Company. If cargo remains unpaid or abandoned for more than thirty (30) calendar days, the Company reserves the right to suspend delivery, dispose of goods, sell goods to recover unpaid charges, or declare goods abandoned.

The Client waives any claim arising from disposal of abandoned cargo after reasonable notice attempts.

All invoices are payable immediately unless otherwise agreed in writing. The Company reserves the right to refuse release of cargo, suspend services, cancel shipments, charge late fees, charge storage fees, and refuse future services.

Returned payments, failed transfers, or chargebacks may incur administrative penalties. The Client remains liable for all freight charges, customs duties, taxes, storage charges, security surcharges, delivery charges, repackaging fees, and legal recovery costs.

Under Haitian commercial law, the Company retains a full possessory lien and right of retention over all cargo until payment of all outstanding amounts.

The Company may retain current shipments, prior shipments, related documents, and cargo belonging to affiliated parties connected to the Client account. Release of cargo before payment shall never constitute waiver of future rights.

Shipments may be billed based on actual weight or volumetric weight, whichever is greater.

Volumetric weight = Length x Width x Height / 130

The volumetric divisor used by the Company is 130. The Company reserves the right to re-measure packages, reweigh cargo, recalculate invoices, apply oversized cargo surcharges, apply special handling fees, and apply repackaging fees.

Irregularly shaped packages may be measured using the outermost dimensions.

Deliveries are considered completed when cargo is delivered to the address provided, cargo is signed for, cargo is released to any person present at the delivery address, or cargo is picked up from Company facilities.

The Company shall not verify identity beyond reasonable commercial practices. Missed deliveries may incur redelivery charges, storage fees, waiting fees, and additional handling charges.

Cargo insurance is not included unless expressly purchased in writing. The Company acts solely as intermediary if assisting with insurance procurement. Insurance claims remain subject to insurer approval and policy exclusions.

The Company shall not be considered insurer under any circumstance.

To the fullest extent permitted by law, the Company shall not be liable for indirect damages, lost profits, business interruption, emotional distress, market loss, loss of contracts, data loss, delay-related losses, or currency fluctuations.

Any Company liability shall be strictly limited to the declared value of goods or the amount paid for the service, whichever is lower.

The Company shall not be liable for delays, failures, or losses caused by events beyond reasonable control including: political instability, armed conflict, riots, gang violence, armed robbery, natural disasters, port congestion, customs inspections, government actions, internet outages, fuel shortages, labor strikes, pandemics, and carrier disruptions.

Obligations affected by force majeure shall be suspended during the affected period.

Claims must be submitted in writing: within 48 hours for local transportation, within 7 days for visible international cargo damage, or within 14 days for concealed damages.

Claims must include proof of delivery, commercial invoice, photos, supporting evidence, and transport documents. Failure to comply automatically invalidates the claim.

The Company reserves the right to inspect claimed damages before any settlement discussion.

Electronic communications, emails, WhatsApp messages, scanned signatures, screenshots, invoices, and digital confirmations shall constitute legally admissible evidence of agreements and instructions.

The Client assumes responsibility for instructions sent from authorized communication channels.

The Company may collect and store names, contact information, shipment history, identification documents, and delivery records.

Such information may be shared with carriers, customs authorities, government agencies, insurance providers, and service subcontractors.

These Terms and Conditions shall be governed exclusively by the laws of the Republic of Haiti. Any dispute not resolved amicably shall fall under the exclusive jurisdiction of the competent courts of Haiti.

If any provision of these Terms is deemed invalid or unenforceable, all remaining provisions shall remain fully valid and enforceable.

The Company reserves the unrestricted right to modify these Terms and Conditions at any time without prior notice. Continued use of services after modification constitutes acceptance of updated Terms.

These Terms and Conditions constitute the entire agreement between the Client and Fast n' Easy Logistics and supersede all prior verbal or written understandings relating to the services provided.